pannisy

/pan-nih-see/ noun

product designer who shapes AI behavior,
not just the interface around it.

INFORMAL : ex-game-design teacher, ex-violist, and recently a painter.

ORIGIN : B.S. Symbolic Systems (HCI) + M.S. Computer Science (AI) @Stanford

HABITAT : @Rilla, Series B AI startup

Rick Copilot & Autopilot

Built AI coaching 0→1 with and without humans in the loop, 70–80% of all comments on Rilla are now AI-written.

Introduced streaks, leagues, and XP into the sales workflow, doubled daily manager retention from ~20% to 40%.

Designed a self-serve onboarding for new managers, saved CSM team ~9 hours per day and brought D1 retention from 5% to 40%.

One of five explorations for Cisco's first AI assistant: a context-aware experience that works with what's on screen.